Mid-level Data Scientist - CX Insights

Who we are

A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day. 

Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.

We've sold 10 million unique items to date and it’s our mission to become the world’s most popular auction destination for special objects.

We’re an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.

About the role and team

With thousands of active lots every day, hundreds of thousands of daily bids, millions of users, and billions of events, the Catawiki platform generates vast amounts of data every day. All this data is being collected and stored, and used extensively by our team of 20 data scientists and engineers who want to build a better company by using data in a smart way. At Catawiki, we believe in using data for making decisions, and the Data Science & Analytics team plays an important role in that. 

We are looking for a Mid-level Data Scientist to work with our Customer Experience (CX) teams to enable them to make operational and strategic decisions backed by data. You will help them not only to define and measure their success metrics but also to provide insights and improvement opportunities.

You will be part of the Data Science Insights team, helping us make sense of our data, finding actionable insights and creating self-service opportunities by combining data from multiple sources and working closely together with your colleagues in other departments.

What you’ll do 

  • You will work closely with the Customer Experience and Product teams, and will have the opportunity to own analytics for an entire department, developing a strong relationship with your stakeholders
  • On a daily basis, you will be on top of all of Catawiki’s data, which you will use to create a better understanding of our CX operations and process performance, as well as measure impact of Product features
  • You will transform the data to create reports and dashboards, as well as identify and implement self-service opportunities to enable the CX team to make decisions at scale
  • You will work with cross functional teams to identify user experience improvement opportunities on the intersection of Customer Experience and Product. 
  • You will be part of the Data team where you will also get an opportunity to work on multiple foundational topics, such us enriching and maintaining our data warehouse, developing data accessibility across the entire company or scaling our AB Experimentation program 

Who you are 

  • An experienced Data Scientist / Business Analyst / Data Analytics Engineer with a strong quantitative background and at least 3 years of relevant experience (ideally in an online company)
  • You are not afraid of handling large volumes of data and are able to maintain complex data pipelines
  • You’re an SQL Ninja
  • Fluent in either R or Python
  • You are also skilled in data visualisation tools (Google Data Studio, Tableau, Looker, Power BI etc)
  • Proven ability to extract meaning from very big datasets with little engineering support
  • Experience with A/B experimentation and Web tracking/analytics is a plus
  • Strong focus on deriving actionable business insights from your analyses
  • You have strong communication skills and is able to work at a fast pace with business owners, engineers and managers
  • An entrepreneurial mindset that enables you to get things done, also if that requires actions outside your own area or comfort zone

Here’s what we can offer you

This is your chance to join our mission to fulfil people’s passions, as part of a young and dynamic organisation. You'll be part of an enthusiastic, highly-motivated team of 800+ Catawikians. Additionally, you can expect:

  • A challenging role in a diverse, international and fast-growing organisation with over 50 nationalities.
  • Regular fun activities both on and offline e.g summer parties, boat rides and regular team events.
  • Great secondary benefits including a holiday allowance and a fantastic pension plan paid for by Catawiki.
  • Hybrid ways of working between home and office. We offer remote and activity-based working, suited to the team and individual responsibilities
  • We care about our teams’ wellbeing and offer a holistic wellbeing programme including our Employee Assistance Programme offering clinical services, single-session therapy, wellness support and more.
  • Tailored learning and development opportunities to support your personal and professional growth;
  • We want to help you celebrate special occasions in life by:
    • providing employees with a 100 EURO Catavoucher upon joining and 50 EURO birthday Catavouchers;
    • Extra days of annual leave for work anniversaries at 3, 5, 8 and 10 years;
    • Additional leave allowances for important life events such as moving, engagement & marriage;
    • Each year Catawikians get an additional day’s leave to Pursue their Passion!

Please note that our benefits offering changes depending on which country you are employed in. For our country-specific offering please ask your recruiter. 

Our commitment to you 

Catawiki’s eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to the table.

Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives we’ve launched, we’re open to ideas on ways we can continue to support the humanitarian effort.

Our offices and way of working

We have sensational offices in Amsterdam, Groningen, Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with each other. The exception is of course, if the job description specifically states that the role is 100% remote, as some experts and sales positions are.


Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.

If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Flexible Working

We’re continually incorporating hybrid elements, while employees choose how they split their work between the office and home.

Excellent benefits
Our benefits are designed to ensure every Catawikian is energised, focused and thriving.
Recognition programme

We strive to be an employer where your impact is meaningful, visible and rewarded.

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