Creating a unique customer experience

Our User Experience team is dedicated to delighting our users by making their experience as unique and memorable as the objects they love.
At Catawiki, we’re conscious of how the customer experience is a cumulation of the entire journey – from initial brand perception to selling, buying, payment, shipping, service and support. The challenge of continually optimising these steps for millions of users across the globe makes our daily work exciting and highly impactful.
Our UX Designers and copywriters are embedded in Product teams that focus on the key elements of our value proposition, such as ‘delightful discovery’, ‘curation by in-house experts’, or ‘smooth and easy shipping’, to name a few. Collaborating closely with Product Managers, Developers and Data Scientists, we comfortably take ownership of the big design challenges that Catawiki faces.
Using the Double Diamond design approach, we connect the needs of our users to innovative business solutions and technology, to deliver validated, viable designs for a flawless user experience.

Meet Sander,
our Senior Director of UX

“I joined Catawiki in 2019, as I was fascinated by the incredibly diverse range of special objects on offer. On a daily basis, we work with millions of buyers, thousands of sellers and hundreds of experts – across a wide range of categories. In other words: no two days are the same. To solve our interesting challenges, we’ve gathered a world class team – quite literally. Our researchers, designers and writers come from five different continents. In collaboration with product managers, engineers, data scientists and others, we strive to create the best possible user experience that delight our customers every step of the way.”

Meet more of the team

Meet Pemboke

Senior UX Writer

“With a background as editor, librarian and content strategist, I’ve always been passionate about using words to help and communicate with people. I’m now dedicated to keeping the Catawiki language user-friendly and in line with our tone of voice.”

Meet Dolf

Senior UX Researcher

“What I enjoy most about my job is being ‘the voice of the user’. By sharing my findings and recommendations with the team, we’re ultimately helping Catawiki build closer relationships with our passionate customers, by creating delightful experiences.”

Receive new & relevant jobs

Fill in your details and we will keep you up to date with available jobs