Translating top-level business strategy into practical execution

In Commercial Operations, we develop and operationalise strategies that help us achieve our business goals. We work at scale on key challenges and initiatives to deliver value and great experiences in close collaboration with the commercial and tech teams.
Our vision: drive business growth through strategies and capabilities unlocking scale across our business. 
Our mission: embed operational excellence across everything we do.
Our work is split across four pillars, each with its dedicated team, vision, strategy and roadmap: 
  • Supply Operations
  • Trust & Safety Operations
  • Customer Service Operations 
  • Localisation
We’re constantly on the lookout for ambitious new colleagues with a knack for capability building, as well as stakeholder and project management, who aspire to make Catawiki work better from the inside out.

Meet Eleonore

Vice President Commercial Operations

“I’ve been with Catawiki since early 2021 and have loved every minute of it. After a career that spanned consulting, e-commerce and retail, I was keen to join a fast-growing tech company where I could leverage my previous experience and create impact. Catawiki has fulfilled this. Our company is constantly evolving and empowering its employees to create new opportunities and redefine industry standards.
Within the Commercial Operations team, we have a unique opportunity to drive growth from within our business. We partner with Product, Sales & Category teams to mitigate risks, unlock efficiencies and unleash scale for Catawiki. Our team members have experience from various technology companies, bringing diverse perspectives and leveraging their core skills to deliver excellence.” 

What our team says

Alina

Project Manager for Supply Operations
"When I joined Catawiki, I never imagined I'd become so passionate about curation operations. What started in Localisation gradually evolved into leading cross-functional initiatives focused on making life easier for our experts and sellers every day.
One of the things I enjoy most about Commercial Operations is how closely we work with teams across the business. Whether it's partnering with Product on AI-assisted curation initiatives, working with experts to better understand their workflows, or driving initiatives that improve the seller experience, every project is different and has a tangible impact.
What keeps me excited is that there's always another opportunity to make things better. If you enjoy solving complex problems, collaborating with talented people, and seeing your ideas turn into meaningful improvements, Commercial Operations is an incredibly rewarding place to be."

Ranon

Director of Trust & Support Operations
"I’ve been at Catawiki since late 2023, previously having worked in the public sector, as well as mid and large tech companies in Asia and Europe. Every day here at Catawiki is an exciting challenge that I look forward to.
The Trust & Support Operations team is responsible for ensuring our users transact in a safe, fair and high-quality marketplace. We do not only identify and stop bad actors who may attempt to abuse or disrupt transactions on Catawiki, but we also actively create the conditions that make users feel confident when using our platform. 
We deliver cross-functional strategic programmes, supported by deep operational expertise focused on building, maintaining, and restoring Trust on Catawiki. As a team, we’re inspired daily by our mission to protect our users and minimise their bad experiences on Catawiki!"

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