Project Manager Commercial Operations

Netherlands

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.

We're a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction, carefully curated by our passionate in-house experts.

Having sold over 20 million unique objects to date, we’re on a mission to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by our core values:

Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.

If these values resonate with you, we’d love to explore how you can join us on this exciting journey!

About the Role

Catawiki is on a journey to scale its Commercial organisation to support our mission: connecting passionate enthusiasts with exceptional objects. To further unlock this growth, we are expanding the function that empowers our Sales and Expert teams with the strategy, tools, and insights they need to thrive.

As a Project Manager in Supply Operations, you will play a central role in identifying strategic opportunities to improve how we attract, engage, and retain high-potential sellers. You will work across Sales, Category Management, and Product to define commercial priorities, translate them into scalable workflows and platform improvements, and ensure their successful rollout. This is a strategic, collaborative, and analytical role — ideal for someone who thrives at the intersection of business strategy and operations, product thinking, and stakeholder alignment.

About the team

We’re the team behind scaling Catawiki’s commercial engine. Sitting at the intersection of our business units (Sales & Experts) and our Product & Tech organisation, we design and deliver programs that unlock commercial growth, operational efficiency and customer delight across the supply funnel.

Our remit spans:

Sales operations & enablement: driving sales excellence by equipping our category teams and commercial stakeholders with the insights, processes and tools they need to succeed
Expert operations: enabling over 300 domain experts to scout, assess, and optimise supply through support, tooling and data, from object intake to auction placement
Seller excellence: defining what ‘good’ looks like for our sellers and shaping behaviour through programs that blend education, accountability and incentives. We partner with Product, Marketing, Trust & Safety and Data Science to deliver initiatives such as seller education, loyalty programs, affiliate supply and product co-design

Our team is made up of project and program managers, led by a Manager reporting into the VP of Commercial Operations. We operate cross-functionally, building bridges between Commercial and Tech to design scalable, high-impact solutions.

Key Responsibilities

Strategy & Insight-Driven Execution

Use data-driven insights to identify opportunities to improve seller success, expert workflows, and overall commercial impact.
Shape mid- to long-term strategic priorities in collaboration with Sales Directors and Category Leadership.
Engage and align key stakeholders across Sales, Category Management, and Product to ensure buy-in and shared accountability for program success.

Cross-Functional Program Leadership

Partner with Product Managers to co-develop features and tools that unlock commercial value — from scoping to rollout and adoption.
Lead pilots that test new processes or tools with selected experts/sellers, and scale successful models across teams and categories.
Align cross-functional stakeholders around shared objectives and clearly defined KPIs.

Process Design & Rollout

Translate strategic objectives into concrete workflows, playbooks, and training materials.
Design, validate, and implement new operational processes that improve efficiency and impact — ensuring strong stakeholder buy-in.
Support a culture of continuous improvement by iterating on tooling, workflows, and enablement assets based on feedback and results.

Who You Are

Must-Have Qualifications

6+ years of work experience, including 2+ years in strategic project/program management, ideally in tech, commercial ops, or enablement roles.
Proven experience driving cross-functional initiatives, ideally with both business and technical stakeholders.
Strong analytical skills with comfort navigating large data sets, dashboards, and commercial KPIs.
Excellent communication skills and the ability to structure ambiguity into clear roadmaps.
High autonomy: you take ownership and proactively drive progress without heavy oversight.

Nice to Have

Marketplace or e-commerce experience.
Exposure to seller engagement, CRM tooling, or product-led growth initiatives.
Experience in scale-ups or high-growth environments, managing multiple stakeholders across countries.

Why You'll Love Working with Us

Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.
A Culture of Connection defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team.
Celebrate Life’s Moments with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house.

Please note that benefits can vary by location. For specific information regarding what’s available in your country, please consult your recruiter.

Our Offices and Way of Working

Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means that you will be in the office 2 out of 5 days (40% of your working time) to collaborate and connect with your colleagues. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office-based, that arrangement will apply instead.

Interested?

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.

If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.