Principal Product Manager - Personalization

Who we are

A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day. 

Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.

We've sold 10 million unique items to date and it’s our mission to become the world’s most popular auction destination for special objects.

We’re an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.

What you will do

Special objects are the last frontier of E-commerce. We need you to conquer this last frontier. We’re looking for a Principal Product Manager to play a pivotal role in shaping and executing our Personalization and Machine Learning strategy, ensuring a highly tailored and engaging user experience. You’ll be responsible for the personalization experience of the entire Buyer Journey and own holistic cross-team and cross-vertical initiatives that aim to deliver the most engaged and personalised experience for Catawiki buyers. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and data science, to deliver innovative personalization features that delight users. . 

  • Work with the team to articulate the Personalization vision and set the roadmap
  • Understand the strategy of Catawiki and work with internal teams across the organisation to translate this into the most impactful personalization outcomes  
  • Work closely with stakeholders across the organisation to make sure that the team is meeting the needs of the company’s long and short-term goals.
  • Drive experimentation agenda on our recommendation/ML models, including working with ML engineers to measure quality and assess the potential impact of new machine learning models on customers’ needs.
  • Lead the integration of personalization features across our user experience, ensuring alignment with the overall product roadmap.
  • Own metrics on models and personalization performance and collaborate with teams to iterate and optimize features based on feedback and data insights.
  • Collaborate with design to ensure a user-centric approach to personalization, emphasising seamless integration and a delightful user experience.
  • You will be joining our Demand vertical where we focus on welcoming users to Catawiki, giving them a great onboarding experience, helping them find the objects they love and turning them into happy winners. You’ll be responsible for the end-to-end experience across our three verticals. 

Who you are

  • You have at least 5 years of product management experience and have had demonstrated success defining product roadmaps specifically for personalization, product recommendations, search or other relevant ML-centric products 
  • Are outcome-driven with a bias towards action, demonstrating the ability to set and achieve ambitious goals.
  • Possess a sense of urgency and the capability to thrive in a fast-paced, dynamic environment, delivering results within tight timelines.
  • Demonstrated decision-making skills, with the ability to make informed and strategic choices while considering both short-term and long-term implications.
  • Have excellent storytelling abilities, capable of articulating a compelling product vision and strategy to both internal teams and external stakeholders.
  • Have a strong analytical mindset with the ability to derive actionable insights from data, contributing to data-informed decision-making.
  • Possesses extensive experience in designing, executing, and analyzing A/B tests and other experimentation methodologies specific to Machine Learning projects. Capable of leveraging data-driven insights to refine and enhance personalization algorithms, ensuring continuous improvement in user engagement and product performance.
  • Demonstrated a strong technical understanding of machine learning concepts and applications, from the statistical and mathematical foundations to the practical aspects of turning models into product features. 
  • Must be skilled in working alongside machine learning engineers to develop and integrate user-focused personalization features into a product ecosystem, ensuring they are optimized and effectively implemented.

Where you’ll be

This role is based in Amsterdam.  We offer an excellent relocation package for people living outside of the Netherlands.

Here’s what we can offer you

This is your chance to join our mission to fulfil people’s passions, as part of a young and dynamic organisation. You'll be part of an enthusiastic, highly-motivated team of 800+ Catawikians. Additionally, you can expect:

  • A challenging role in a diverse, international and fast-growing organisation with over 50 nationalities.
  • Regular fun activities both on and offline e.g summer parties, boat rides and regular team events.
  • Great secondary benefits including a holiday allowance and a fantastic pension plan paid for by Catawiki.
  • Hybrid ways of working between home and office. We offer remote and activity-based working, suited to the team and individual responsibilities
  • We care about our teams’ wellbeing and offer a holistic wellbeing programme including our Employee Assistance Programme offering clinical services, single-session therapy, wellness support and more.
  • Tailored learning and development opportunities to support your personal and professional growth;
  • We want to help you celebrate special occasions in life by:
    • providing employees with a 100 EURO Catavoucher upon joining and 50 EURO birthday Catavouchers;
    • Extra days of annual leave for work anniversaries at 3, 5, 8 and 10 years;
    • Additional leave allowances for important life events such as moving, engagement & marriage;
    • Each year Catawikians get an additional day’s leave to Pursue their Passion!

Please note that our benefits offering changes depending on which country you are employed in. For our country-specific offering please ask your recruiter. 

Our commitment to you 

Catawiki’s eclectic team represents an international and intergenerational mix of people from different professional and cultural backgrounds. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to the table.

Catawiki stands with Ukraine and encourages people displaced by the current conflict to apply. In addition to the several initiatives we’ve launched, we’re open to ideas on ways we can continue to support the humanitarian effort.

Our offices and way of working

We have sensational offices in Amsterdam, Groningen, Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with each other. The exception is of course, if the job description specifically states that the role is 100% remote, as some experts and sales positions are.

Interested?

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.

If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Flexible Working

We’re continually incorporating hybrid elements, while employees choose how they split their work between the office and home.

Excellent benefits
Our benefits are designed to ensure every Catawikian is energised, focused and thriving.
Recognition programme

We strive to be an employer where your impact is meaningful, visible and rewarded.

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